FAQ's

Do I need a hearing test?

Not at all! Our devices are configured for the most common types of hearing loss right of out the box - they're also very easily adjustable (as shown in the user manual). Generally, they work for most of our customers as is. If your hearing loss isn't as common and our device isn't the right solution for you, no worries - let us know within 45 days of receiving your hearing aids and we will process a refund for you.

Will this fit my ears?

We include a variety of sized earbuds with your order, allowing you to find your perfect fit. If the provided ear buds don't fit, let us know and we'll send more sizes!

Do these help with Tinnitus?

Definitely! It's not a cure, but our hearing aids boost the sound around you to help overcome the sound of tinnitus and make it less noticeable.

How will the Tumin hearing aids help me?

While hearing aids can improve how much you hear, the biggest impact is often your ability to understand others - no more saying "what" all the time, or feeling frustrated in loud settings. Our customers find renewed enjoyment in restaurants, concerts, and family gatherings. Beyond the everyday benefits, wearing hearing aids has been linked to long-term health benefits, such as healthier brain function.

Are they bluethooth compatible?

No. Simple to use with only an On/Off switch and volume control dial.

Are Tumin hearing aids FDA approved?

Yes, Tumin hearing devices are FDA approved, which means that our devices are real hearing aids, as opposed to PSAP devices or amplifiers.

Can I wear glasses with these hearing aids?

You sure can! Many of our customers wear hearing aids and glasses together comfortably. While there may be an adjustment period, a properly fitting hearing aid will stay put. Our tip is to avoid glasses with particularly thicker arms.

What does it feel like to wear hearing aids?

If it's your first time wearing hearing aids, you'll go through a brief adjustment period while your ears get used to them. Your brain will also adapt to an influx of sounds - ones you may not have heard in years, like birds chirping or water running. With your included 180 days of care, a Tumin hearing team will work with you at every step to make adjustments and address any concerns.

Do I need a prescription or a hearing test in order to purchase?

It depends. There are different regulations and requirements in different states. Please confirm with your doctors or physicians before you make a purchase. Or you could also check our shipping page and find more details about "State Regulations for Hearing Aids Delivered via Mail." 

My hearing isn't that bad, do i really need treatment?

It's a misconception that mild hearing loss isn't serious enough for hearing aids. In Audiology, the term "mild" is only used in comparison to not being able to hear at all. And because hearing loss occurs gradually - sometimes over decades - you may not even realize how bad it is. So even if you only have mild hearing loss, hearing aids can make a significant difference in your quality of life.

Research has also revealed that, over time, hearing loss can be associated with depression, cognitive decline, and an impact on work performance, among other issues. If left untreated, hearing fatigue, caused by straining to hear people talk, can also be a significant cause of headaches, exhaustion, and social isolation.

But the sooner you address your hearing loss, the more likely you'll avoid these issues.